Have you ever had a problem with your computer and have no idea how to fix it? In other words you are NOT a computer geek. Well, I have. Especially before I bought my MacBook (sorry, there is a plug for Mac there).
It always seemed to happen right when my writing inspiration was in full force and I was in the middle of submitting an awesome paper, article, blog post, or whatever else.
So then you call up customer support and they try and "walk you through it." Sure, most times that works. Not always. I have had to send my computer to get fixed and that is a royal pain in the ________ !
But, when my computer acts up at work (and it often does), it is cool to have someone get remote desktop control to access my computer. You watch them magically fix it, right in front of your eyes. That is impressive to me. They essentially save the day when you are having error messages that do not even seem like plain English.
Remote Access Software to Connect to Computer
For any IT or help desk technicians out there, having remote access to a computer is way more efficient than having to physical visit a person's computer. As much as I would love to have my own personal IT department at home, it is just not in the cards.
However, there is a software available that allows remote access to a computer.
PC remote access is available using a remote software, PROXY Pro 7, which has a workstation version for smaller networks. Remote computer access software allows one computer access to control another over the internet. This may be for a variety or reasons including troubleshooting, obtaining access to files or a desktop, team collaboration, or training purposes.
There are other versions available as well for larger networks depending on your needs. (It does work with Mac & Linux as well). Of course, this software has the latest technology with 256-bit encryption for security.
For small business owners, or those who work at home, sometimes time is critical. If you have people working on a project and they can not work, due to computer problems, remote access is key.
The other cool thing about this software is if you are trying to access files from another computer or need to access a desktop, it allows you to do this. Even if the computer is off.
Anyhow, for those computer geeks that want to help the non-computer geeks out there, being able to SEE the screen and fix it while you sitting in your PJ's drinking coffee, this is pretty cool software to have.
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